SAYA Aesthetics Limited is committed to protecting your privacy. We understand the importance of ensuring that the personal information entrusted to us is protected and respected and we therefore treat personal data in accordance with our obligations under the General Data Protection Regulation, in addition to our clinical confidential requirements. SAYA Aesthetics Limited is registered in England with the company number 11862805. Our registered office is at Second Floor Genesis House, 1-2 The Grange, High Street Westerham TN16 1AH and our trading address is 254 High Street, Beckenham, BR3 1DZ. This privacy policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we treat it.
We may collect and process the following personal information about you: Information you give to us Medical Records – Information must be collected as part of your registration with the clinic. This includes information such as your name, address, date of birth, e-mail address, phone number, next of kin and medical history. Failing to provide us with this information will result in us being unable to provide treatment. Enquiries – We may record your details in order to track and follow-up on enquiries, in addition to scheduling appointments. This includes information such as your name, e-mail address or phone number. Failing to provide us with this information for marketing purposes will have no impact upon the provision of your treatment. Information we collect automatically With regards to each of your visits to our website www.sayaaesthetics.co.uk we will automatically collect the following information:
When you provide personal information to us, the purpose for which you are providing the personal information will always be made clear. Information you give to us We may use this information for some or all of the following reasons:
Information we collect about you We may use this information for some or all of the following reasons:
We take our obligations under the General Data Protection Regulation and our clinical confidentiality requirements very seriously. Sensitive information relating to your medical history will be kept confidential and will only be disclosed to the individuals involved with delivering your treatment. We may share your personal information with:
There may also be circumstances where we are under a duty to disclose your personal information or share your personal information in order to comply with any legal or regulatory requirement, obligation or request. This includes the police for the prevention or investigation of a crime or our Insurers, legal advisors or other third parties who need access to it in the context of managing, investigating or defending claims or complaints.
We cannot guarantee that the information you send us over the internet is secure, but once we receive it we will take all reasonable steps to protect the information you supply to us. SAYA Aesthetics Limited will not transfer your data outside of the European Economic Area. Backups of electronically stored data are taken regularly, with strong encryption used to protect all files. Under the General Data Protection Regulation, we will only hold personal identifiable data for the maximum retention periods:
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our Site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. You can block cookies by activating the setting on your browse that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.
You have the right to ask us not to process your personal information, but where consent is withdrawn for the processing of personal data from your medical records, our ability to continue your treatments may be impaired. You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes but we will only do so if you have opted in to receive such communication. In any event, if you wish to stop receiving some or all marketing communications from us, you can let us know by email to: info@sayaaesthetics.co.uk. Our website www.sayaaesthetics.co.uk may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these website, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The General Data Protection Regulation gives you the right to access information held about you. Any requests should be made in writing to SAYA Aesthetics Limited, 254 High Street, Beckenham, BR3 1DZ. All records will be supplied in an electronic format within 1 month of receipt of the Subject Access Request. All requests will be subject to the appropriate identification checks. Whilst there is no charge for the first copy of your record, we reserve the right to charge a small administrative fee for all subsequent copies of the same record.
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to SAYA Aesthetics Limited, 254 High Street, Beckenham, BR3 1DZ or info@sayaaesthetics.co.uk You have the right to complain to a supervisory authority if you feel that we have breached the terms outlaid in our Privacy Policy. Complaints can be made to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or further information can be found at www.ico.org.uk This privacy policy was last updated on 01/11/23